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Kentucky Performing Arts - Health and Safety Guidelines

COVID-19 Guidelines

Beginning October 1, 2021, all patrons attending events at The Kentucky Center, the Brown Theatre, or Old Forester’s Paristown Hall, will follow the below regulations:

All patrons will provide printed proof of a negative COVID-19 test within 72-hours prior to entering the venue, OR will be fully vaccinated against COVID-19 (at least two weeks after final dose) at the time of the event and provide proof of vaccination - either the original vaccination card or a printed copy of the vaccination card with an appropriate ID matching the name on your documentation.

Unvaccinated patrons between the ages of 5 and 12 years of age will be required to take a COVID-19 diagnostic test within 72-hours before the event and will provide proof of negative result prior to entering the venue (Patrons under 5 years of age are not required to obtain a negative COVID-19 test for entry).

Unvaccinated fans over 12 years old will be required to take a COVID-19 diagnostic test within 72-hours before the event and will provide proof of negative result prior to entering the venue.

Masks that cover the nose and mouth are required to be kept on while inside the The Kentucky Center and the Brown Theatre, but can be temporarily removed while actively eating and drinking. Masks are recommended inside Old Forester’s Paristown Hall.  All audience members should bring their own mask and wear it as you enter the building. Single-use masks will be available if needed.

Frequently Asked Vaccination Mandate and Mask Requirement Questions

Why are these measures being put into effect and for how long? 
Amid rising COVID -19 cases and the increasing threat of the Delta variant, we are taking this step to provide the highest level of public safety for audiences, staff, volunteers, and artists.

The vaccine and masking policies begin October 1, 2021. Health and safety policies will continue to be regularly evaluated and adjusted based on community health data, and public health and government guidance.

Do I need to show my vaccine card every time I see a show?

Yes, we will need to verify your vaccine status or negative PCR test results for every Kentucky Performing Arts indoor performance show to attend, to ensure the ticket holder is the person vaccinated or the person with the negative test result. 

What vaccine documentation are you accepting?

The following documentation is acceptable:

• Official COVID-19 Vaccination Record Card (US or Canada).

• Immunization Certificate from healthcare provider on official letterhead.

• Image or Photocopy of COVID-19 Vaccination Record Card.

Self-reported vaccination records that are not verified by a health care provider cannot be accepted.

How are you verifying vaccine proof is not fake?

In addition to the acceptable forms of vaccination proof we have listed in our protocols, we will be checking for matching ID. Security screeners are trained to recognize proof of vaccination and violations. Those misrepresenting themselves as vaccinated are reminded that doing so is a federal crime. Please note that vaccine verification is one of many layers of safety that are being deployed for guest health and safety. 

I am not vaccinated. Are there any exceptions? Can I take my own rapid test and bring the results as proof of a negative test?

To attend an indoor event at a Kentucky Performing Arts venue you must be vaccinated. 

The only exceptions are:

•      guests under the age of 12, who must be accompanied by an adult that meets our venue’s vaccination requirements.
For guests who are not vaccinated, they must provide:

•      negative COVID-19 PCR test taken within 72 hours of the performance start time. 

COVID tests must be administered by a third party medical laboratory. Self-administered tests will not be accepted.  

Will there be separate section for vaccinated vs unvaccinated patrons?

No. Events will be sold at full capacity unless the presenter chooses to sell at reduced capacity.

What if I am sick the day of the performance?  

We want to create an environment that is welcoming to everyone. However, if you are not feeling well on the day of your visit, or you have been ill within 14 days of your performance date, please stay home.  Contact our box office at (502) 584-7777 and KPA and its presenting partners will do everything we can to assist you with ticket exchanges, performance vouchers, and refunds. Please stay at home and take care of yourself!

I’m bringing my 12 and under children who can’t get vaccinated. Do they need a test?

Yes. Guests over the age of 5 who are not vaccinated must adhere to the testing policy.  Patrons under 5 years of age are not required to obtain a negative COVID-19 test for entry. Additionally, they must be accompanied by an adult that meets our venue’s vaccination requirements; and the adult must provide the following: 

•      negative COVID-19 PCR test taken within 72 hours of the performance start time.

My 12-17 year old is vaccinated but does not have an ID – what should I do?

Guests younger than 18 may present a government-issued photo ID or a school photo ID as an alternative.  Guests younger than 18 who do not have either a government-issued ID or school photo ID can only attend performances in the company of an adult who provides the required ID and vaccine documentation for themselves and can confirm the validity of the minor’s test results or vaccination verification.

I’m vaccinated do I need to wear a mask?

In The Kentucky Center and Brown Theatre, masks are mandatory but may be removed temporarily while actively eating or drinking.  In Old Forester’s Paristown Hall, masks are recommended unless otherwise stated by the touring artist. 

My child is too young and won’t wear a mask?

Everyone, including children over the age of 2, regardless of vaccination status, will be required to wear a mask inside The Kentucky Center and Brown Theatre to ensure the safety of staff, patrons, artists, and crew members.  Masks are recommended inside Old Forester’s Paristown Hall.

Will StageOne Family Theatre hold student matinees?

Yes.  StageOne Family Theatre and Kentucky Performing Arts are working with schools to ensure their performances happen and are accessible to all students. 

Will the people staffing events be adhering to these protocols? 

Kentucky Performing Arts staff, contractors, volunteers, and artists will be required to comply with these health and safety protocols.

Will food and drink service be available?

Yes, but there will be some temporary changes during this period.  SCENE at the Center, located inside The Kentucky Center facility, will not have full menu offerings and we will not be able to offer full drink selections at all beverage points of sale.

I am not willing to take these precautions to support the arts and enjoy live theater. I want a refund.

Please contact the Kentucky Performing Arts Ticket Service at (502) 584-7777 or [email protected] and KPA, along with its presenting partners, will do everything we can to assist you with ticket exchanges, performance vouchers, and refunds. 

What You Can Expect In a KPA Venue

Kentucky Performing Arts is excited to welcome patrons back to our venues when performances resume this fall! We cannot thank you enough for your continued support during this long intermission.  

As Kentucky Performing Arts’ venues reopen, we will be following the guidance of our local and state health officials, as well as recommendations from the CDC, to maximize safety.  When you come to The Kentucky Center for the Performing Arts, the Brown Theatre, and Old Forester’s Paristown Hall, there will be protocols in place to help create a safe environment for our guests, staff, and artists.  
 
Due to the evolving nature of local and state guidelines for healthy venues in response to the COVID-19 pandemic, please continue to visit www.kentuckyperformingarts.org for the most current information as you prepare for your visit.  

Currently, here is an overview of what you can expect: 

Clear Bag Policy

Kentucky Performing Arts has a clear bag policy in all of its venues.


To minimize the touching of items, the following bags are recommended:

     - Small clutch bags, 4.5” x 6.5” in size, with or without a strap or handle

     - Bags that are clear, vinyl or PVC, that do not exceed 12” x 6” x 12” in size

     - One-gallon clear plastic freezer bag (Ziplock or similar)

Patron Experience Guidelines

We have developed new Patron Experience Guidelines to assist in making sure that we are all doing our part to keep KPA venues safe, welcoming, and enjoyable environments for everyone. You will agree to these terms through the purchase path before completing your ticket order. To review these guidelines, please click HERE.

Masks

 

Face masks that cover the nose and mouth are required to be worn at all times by guests (including children over 2 years of age), staff, and volunteers, regardless of vaccination status, in The Kentucky Center and the Brown Theatre. Masks are required to be kept on during performances, but can be temporarily removed while actively eating and drinking.

Masks are recommended in Old Forester's Paristown Hall.

All staff, volunteers, artists and audiences should bring their own mask and wear it as you enter the building. Single-use masks will be available at our venues if needed.

By wearing your mask, you are helping those around you stay safe, and you are supporting our efforts to continue live performances.

Healthy Air

We have enhanced our HVAC filtration systems with Minimum Efficiency Reporting Value (MERV) 13 filters that meet standards set forth by the Centers for Disease Control and Prevention (CDC) and the American Society of Heating, Refrigeration and Air-Conditioning Engineers (ASHRAE). We will be installing Bi-Polar Ionizers in our HVAC units to maximize air purification and quality during circulation.

Superior Clean Facilities and Well-Trained Staff

We are actively working to receive our GBAC STAR™ Facility Accreditation from the Global Biorisk Advisory Council, a Division of ISSA - The Worldwide Cleaning Industry Association. Once obtained, this cleaning standards certification will place all KPA venues on the international registry of GBAC accredited venues. 

- High traffic areas will be cleaned, sanitized, and disinfected several times during your visit with agents that kill the COVID-19 virus. 

- Theaters, concert halls, and reception spaces will be cleaned, sanitized, and disinfected before each use. 

- Restrooms will be cleaned, sanitized, and disinfected often throughout your visit. 

Entering the Buildings

At the Brown Theatre and Old Forester’s Paristown Hall, there is a single entrance.  However, The Kentucky Center has multiple entrances, and how you access the building depends on which theater you are visiting.

For Whitney Hall and Bomhard Theater performances, the following entrances will be open:

- The front doors at the top of the stairs (Main Street side)

- The Street Lobby (located next to the front stairs, Main Street side)

- The double elevators or stairs from The Kentucky Center Parking Garage

- Using the single elevator or stairs from The Kentucky Center Parking Garage

- The rear doors (Belvedere side)

For MeX Theater performances, the following entrances will be open:

- The Street Lobby (located next to the front stairs on the Main Street side)

- The double elevators or stairs from The Kentucky Center Parking Garage

Expedited Screening Processes

All patrons entering KPA venues will be required to undergo a brief security screening through a magnetometer or use of a handheld metal detector.

To minimize the touching of items, the following bags are recommended:

- Small clutch bags, 4.5” x 6.5” in size, with or without a strap or handle

- Bags that are clear, vinyl or PVC, that do not exceed 12” x 6” x 12” in size

- One-gallon clear plastic freezer bag (Ziplock or similar)

Prohibited items include:

- Firearms, Weapons

- Illegal Drugs or Paraphernalia

- Audio/Video Recording Equipment

- Professional Grade Cameras

- Glass Objects

- Laser Pointers

- Selfie Sticks

- Outside Food or Drinks

- Backpacks, including drawstring

- Animals that do not provide a service or task, as defined under the ADA are prohibited

*KPA will not provide storage

A Touchless Experience

We are working to make your visit to our venues as contactless as possible.

Modifications include:

- Touchless Restroom Upgrades

- Encouraging cashless transactions at Parking Garages/Lots, Box Offices, Merchandise Kiosks, and Bars

- Mobile Ticket

- Touchless Ticket Scanning Practices

- Self-service Audience Magazine program distribution stations with digital options available

- Daily sanitization of Audio Description/Assistive Listening Receivers

- Daily sanitization of wheelchair rentals

- Touchless Hand Sanitization Units

 

Since everything cannot be touchless, we encourage all guests, staff, and volunteers to wash their hands frequently or to use the hand sanitizer stations located throughout our venues.

A Healthy Team

You can anticipate that KPA Employees, Volunteers, Contract Workers, as well as Artists, will be encouraged to obtain a COVID-19 vaccination or undergo regular testing for the coronavirus prior to your arrival. Individuals feeling ill will not be permitted to work. Employees, Volunteers, and Contract Workers will be trained on the correct use of PPE including face coverings and gloves. Proper hygiene training will be provided as well.

Contingency Planning

If capacity restrictions and social distancing protocols are in place at the time of your visit, we are mapping out traffic flow patterns from patron arrival to departure to minimize contact with others. Contact tracing procedures including designated/assigned points of entry will also be a part of our scenario planning.

Please know that some performance cannot perform in reduced capacity settings. If your performance is impacted by a cancelation or schedule modification you will be notified, and an exchange or refund will be processed.

Some Patron Amenities Temporarily Suspended

Select patron accommodations and venue amenities will be suspended while operating in a post-pandemic environment. The following accommodations will not be made available:

-Full menu offerings at SCENE at the Center inside The Kentucky Center facility.

-Full drink selections at all beverage points of sale.

-Binocular and booster seat rentals. 

-Coat check services. 

-Additional amenities may be made unavailable with limited notice to patrons and clients. 

Amenities will be reinstated as evaluated and at the sole discretion of KPA.

Not Feeling Well?

We want to create an environment that is welcoming to everyone. However, if you are not feeling well on the day of your visit, or you have been ill within 14 days of your performance date, please stay home. Contact our box office at (502) 584-7777 and KPA and its presenting partners will do everything we can to assist you with ticket exchanges, performance vouchers, and refunds. Please stay at home and take care of yourself!

We look forward to the curtains rising on our stages once again later this year! You play an important role in helping successfully bring live entertainment back to our venues. We thank you for your continued support, understanding, and enthusiasm.

Welcome back!

 

Special thanks to Norton Healthcare, the official healthcare partner for

Kentucky Performing Arts venues.

 

Norton Healthcare

 

COVID-19 Warning:

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is a highly contagious disease that may result in personal injury, severe illness, and death. By visiting Kentucky Performing Arts venues or attending Kentucky Performing Arts shows, events, education programs/classes or other activities, you voluntarily assume all risks related to exposure to COVID-19. All visitors must follow Kentucky Performing Arts’ health and safety protocols.

Please help keep each other safe.

 

QUESTIONS?  We are here to help!  Contact us at [email protected] for more information.

Protocols may be adjusted without notice in accordance with guidelines from government and public health officials.

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