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Box Office

 

Kentucky Performing Arts Box Office

501 W Main St, Louisville, KY 40202
MON - SAT 10:00 AM - 6:00 PM | SUN  12:00 PM - 5:00 PM
(502) 584-7777

Please call to confirm hours of operation on performance days, holidays, or during inclement weather.

Purchase Tickets in Person

Tickets can be purchased in person during the above hours. Kentucky Performing Arts box office is located at The Kentucky Center for the Performing Arts in the second-floor main lobby, 501 W Main St. Tickets can also be purchased via our drive-thru service, Monday through Friday, from 11:00 AM - 6:00 PM. The entrance to the drive-thru is located on Main St, between 5th and 6th streets.

Brown Theatre & Old Forester's Paristown Hall

Brown Theatre box office is located in the first-floor lobby at 315 W Broadway. Brown Theatre box office is only open on performance days, starting one hour before show time. Old Forester's Paristown Hall box office is located at 724 Brent St and is also only open on performance days, starting one hour before show time.

Seating Charts

Bomhard Theater

GET SEATING CHART

Brown Theatre

GET SEATING CHART

Whitney Hall

GET SEATING CHART

Gift Certificates

Gift certificates in any denomination can be purchased in person at The Kentucky Center for the Performing Arts or by calling (502) 584-7777. Gift certificates can be used to purchase any performance happening in any Kentucky Performing Arts managed venue. Please note gift certificates expire five years after purchase and are redeemable for tickets only, not in our SCENE eatery. Redeemable at all points of sale including online, by phone, and in person.

Ticketing Policy

Ticketing Information

All sales are final. There are no refunds or exchanges. Artists are subject to change without prior notice. Copying any performance by camera, audio, or video recording equipment is prohibited. Because of local fire ordinances, every person, regardless of age, requires a ticket for admittance to events in our venues. Baby/infant tickets are available on a show-by-show basis. For more information please contact Kentucky Performing Arts box office at (502) 584-7777.


Resale, Lost and Counterfeit Tickets

YOU MAY NOT RESELL OR DISTRIBUTE tickets sold for events occurring in Kentucky Performing Arts managed venues for any commercial purpose. Those venues include, but are not limited to: Robert S. Whitney Hall, Old Forester's Paristown Hall, W.L. Lyons Brown Theatre, Bomhard Theater, MeX Theater, Clark-Todd Hall. When Purchasing for Kentucky Performing Arts managed venues, you agree that tickets purchased are for personal use only unless otherwise authorized in writing by Kentucky Performing Arts. This site, including all information and services may not be used for any commercial purposes such as to conduct the sale of tickets, merchandise or services of any kind, whether by advertising, solicitations, links or any other form of communication. We will investigate and take appropriate legal action against anyone who violates this provision. At a minimum, we may void the tickets in question and bar such violators from use of this Site and any services of Kentucky Performing Arts. THE SALE OF TICKETS ON Kentucky Performing Arts Properties and/or Managed Venues (including parking lots and entrance roads) IS STRICTLY PROHIBITED. Violators will be considered trespassing on property and escorted off the grounds.

Tickets purchased from an unauthorized source may be lost, stolen, counterfeit or in violation of resale policies and if so, are VOID. We strongly discourage you from purchasing tickets from an unauthorized source and remind you that scalping a ticket is illegal in the state of Kentucky. PROTECT YOURSELF - Please only buy tickets from an authorized Ticket agent.


Please watch our
Buy From The Official Ticket Source video.

List of Authorized Agents

  • Kentucky Performing Arts Box Office and drive-thru window
  • Kentucky Performing Arts website: www.kentuckyperformingarts.org
  • Brown Theatre Box Office
  • Old Forester’s Paristown Hall Box Office


Revocation

Tickets are a revocable license, subject to termination with denial of admission at management discretion, upon refund of the purchase price and subject to revocation with denial of admission or removal from the facility, without compensation, including but not limited to the holder acting in a disorderly manner or violating management policies.


Processing Fees

Kentucky Performing Arts Ticket Service is funded by processing fees. Processing fees are standard in the ticketing industry when ordering over the phone or on the internet and cover the cost of staff, hardware, maintenance, software, and licensing for our 24/7/365 operation.


Frequently asked questions about fees
:

"Kentucky Performing Arts already makes money based on the face value of the ticket. Why do you charge extra fees on top of that?"

The ticket cost portion of purchases goes to the various presenting organizations. Kentucky Performing Arts Ticket Service retains the processing fees from each transaction.   

"Isn't Kentucky Performing Arts a non-profit organization that is funded by the state? Why do you need these additional fees?"

Although Kentucky Performing Arts receives 7.0% of its total operating budget from the state, all funds received are allocated to The Kentucky Center building and Governor’s School for the Arts. Therefore, we have to generate other sources of revenue to maintain the day-to-day staffing and operation costs enabling us to offer online ticketing and our various education and community art programs.

"Why can't the fees be rolled into the ticket price?"

Because Kentucky Performing Arts does not retain the ticketing revenue for most performances in our theatres, we cannot roll that fee into the price of the ticket itself. We also want to be clear and forthcoming about the charges for each order


Options for Avoiding Processing Fees:

Kentucky Performing Arts Donors

All processing fees are waived for individual donors at the $100 level and above who order through Kentucky Performing Arts Donor Hotlines. To inquire about additional benefits and/or becoming a donor, please call the DonorsFirst Hotline at (502) 566-5144.

Purchase in-person at The Kentucky Center for the Performing Arts Box Office drive-thru

  • All processing fees are waived for in-person purchases made at the box office.
  • The box office is located at 501 W Main St.
  • Box office hours: Monday – Saturday, 10 a.m. - 6 p.m., and Sunday, noon - 5 p.m.
  • Drive-thru hours: Monday – Friday, 11 a.m. – 6 p.m.

The Drive-thru window is located under the building. From Main, turn right just before the intersection of Main and Sixth streets.


Kentucky Performing Arts Presents Group Sales

Call (502) 566-5152 Monday – Friday from 9 a.m. – 5 p.m. to inquire about group discounts on Kentucky Performing Arts Presents performances.

When applicable, groups of 10 or more save 10% and receive reduced processing fees.


Conditions of Ticket Sales

  • Latecomers are subject to deferred seating.
  • Program, dates and times are subject to change.
  • Recording devices are prohibited. Violation of the forgoing will automatically terminate this license.
  • Ticket holders voluntarily assume all risks and danger incidental to the event for which their ticket is issued whether occurring prior to, during or after the same. 
  • If for any reason whatsoever Kentucky Performing Arts has not received payment of or has refunded the price of a ticket, a ticket may be revoked without any advance notice and without refund of any amounts the holder may have paid to any other parties.

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Kentucky Performing Arts

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